Connect your own web address
Put your shop at tickets.yourdomain — usually in two clicks.
Your shop can live at tickets. on your own domain — for example tickets.yourvenue.co.uk. It's included at no extra charge, and your main website and email are never touched.
- Step 1: Go to Ticket shop → Your own web address.
- Step 2: Type your main domain (for example yourvenue.co.uk) — we add tickets. in front — and select Continue.
- Step 3: If we recognise your DNS provider (usually the company you bought the domain from), you'll see Connect with followed by its name. Select it.
- Step 4: Sign in at your DNS provider and approve. They add the right records for you, then send you back.
- Step 5: We check everything. When it shows active your shop works at your address, with a secure (HTTPS) certificate.
- Step 6: Optionally select Make main address, so links in emails and tickets use your own domain.
If automatic set-up isn't offered for your provider, add the two records yourself — it takes a couple of minutes.
Note: Why only tickets.? Using one fixed name means we can set things up automatically and safely, without any risk to your main website or email.
Related articles
- Add the DNS records yourselfStep-by-step for when automatic set-up isn't available.
- Domain not working yet?What each status means and how to fix common problems.
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