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Manual bookings (box office)

Complimentary tickets or payments taken outside Ticket Cherry.

  1. Step 1: Go to Orders and select Manual booking.
  2. Step 2: Choose the Date, Ticket type and Quantity, and enter the buyer's name and email.
  3. Step 3: Choose the Kind: Complimentary (no payment), or Paid outside Ticket Cherry (record only) for cash or card taken at your box office, with the Amount received.
  4. Step 4: Add a Note — it's kept on the order.
  5. Step 5: Select Create booking and issue tickets. The buyer is emailed their tickets.

Capacity and seat rules still apply. No online payment and no Ticket Cherry fee.

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