Manual bookings (box office)
Complimentary tickets or payments taken outside Ticket Cherry.
- Step 1: Go to Orders and select Manual booking.
- Step 2: Choose the Date, Ticket type and Quantity, and enter the buyer's name and email.
- Step 3: Choose the Kind: Complimentary (no payment), or Paid outside Ticket Cherry (record only) for cash or card taken at your box office, with the Amount received.
- Step 4: Add a Note — it's kept on the order.
- Step 5: Select Create booking and issue tickets. The buyer is emailed their tickets.
Capacity and seat rules still apply. No online payment and no Ticket Cherry fee.
Related articles
- Import a guest listBook up to 200 complimentary guests from a spreadsheet.
Ask a question
Describe what you’re trying to do and we’ll point you to the right guides.
For example:
Still stuck? See Contact & support.