Find and manage orders
Search orders and see everything about each one.
- Step 1: Go to Orders. Search by order or ticket reference, name or email, and filter by status or event.
- Step 2: Open an order to see the Buyer, Tickets, Booking answers, Money, Refunds and a Timeline of everything that happened.
- Step 3: From the order you can Resend confirmation, refund, move tickets to another date, reissue a ticket, or correct an attendee name.
Related articles
- Refund an orderFull, partial or per-ticket refunds.
- Move dates, transfers, name changes and reissuesChange tickets without refunding them.
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