Scanning without signal (offline mode)
A fallback for poor signal — and its limits.
- Step 1: While online, open Options → Offline mode and select Download offline data. Do this on every door phone.
- Step 2: If signal drops, the scanner shows OFFLINE · provisional and results read Admit — provisional (offline).
- Step 3: When signal returns, select Go back online and Sync now. Use Refresh offline data if you downloaded a while ago.
Important: Offline admissions are provisional. A phone can't see scans made on other phones, or refunds made after the download. If the same ticket was let in twice, it's flagged for review when phones sync. Use Remove offline data when the event ends.
Related articles
- Scan tickets at the doorUse any phone browser — no app to install.
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