Accessibility and access needs

Find access information and tell the organiser what you need.

Each event page has the organiser's accessibility information — step-free access, wheelchair spaces, captioned or relaxed performances.
Reserved seating shows wheelchair spaces and companion seats, and you can choose seats from a list instead of the map.
If the organiser asks about access needs at booking, your answer is only seen by the people who need it.
For anything else, contact the organiser using the details on the event page or your order page.

Refunds, transfers and name changesThe organiser is the seller and decides refunds.

Ask a question

Describe what you’re trying to do and we’ll point you to the right guides.

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Still stuck? See Contact & support.