Set up payments
Get paid directly into your own payment account.
Everything happens inside Ticket Cherry; you're never sent to another website.
- Step 1: Go to Payments and select Set up payments. (Only the owner can do this.)
- Step 2: On the Set up tab, confirm your business details, verify your identity and add the bank account your ticket money is paid into. Verification is required by law for anyone taking card payments, and usually takes about ten minutes.
- Step 3: If you already have a payment account elsewhere, you can reuse your saved business details instead of typing them again.
- Step 4: For a few sensitive steps, such as changing your bank account, you'll be asked for a one-time code sent by text. It appears in a small pop-up over the page; finish it there.
- Step 5: The page then shows Can take payments and Payouts to your bank. If more information is needed, a notice explains what and Set up collects it.
You can build and preview events while this is in progress. Paid tickets go on sale once payments are enabled. Free events don't need payments at all.
Tip: Payments also has Payouts (balance, payout dates and bank details), Disputes (respond to chargebacks), Documents and Account details. Refund buyers from the order itself, so their tickets are cancelled at the same time.
Related articles
- Choose who pays the Ticket Cherry feePass the fee to buyers as a booking fee, or absorb it.
- Fees and payoutsWhat Ticket Cherry charges and when you're paid.
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